At Kaltu’s Collectibles, we are dedicated to delivering your orders promptly and efficiently. Below, you’ll find everything you need to know about our shipping policies, delivery timelines, and charges.

1. Shipping Locations

We deliver nationwide within Nigeria and to select international locations, including the Florida, and others. If you’re unsure whether we deliver to your area, feel free to contact our customer service team for clarification.

2. Shipping Options and Delivery Timeframes

• Local Delivery (Nigeria):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (additional charges apply)

  • Service Providers: We partner with trusted couriers such as DHL, FedEx, and UPS for local deliveries.

• International Shipping:

  • Standard Delivery: 5–14 business days depending on the destination.

  • Express Delivery: 3–7 business days (additional charges apply).

  • Service Providers: Deliveries to Canada and the United States are handled by Canada Post, USPS, DHL, FedEx, and UPS.

3. Shipping Costs

Shipping fees depend on the destination, order weight, and selected shipping method. The total shipping cost will be calculated and displayed during checkout.

4. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email or SMS containing the tracking number and a link to monitor your shipment’s progress.

6. Delivery Policy

• Please ensure your delivery address is accurate and complete to avoid delays.

• A valid contact number is required for all orders to facilitate smooth delivery.

• In the event of a failed delivery attempt (e.g., due to an incorrect address or absence), our courier will contact you to reschedule. Additional fees may apply for redelivery.

7. International Customers

For international orders:

• Customs duties, taxes, and fees may apply based on your country’s regulations. These costs are the customer’s responsibility.

• Delays may occur due to customs clearance processes.

8. Missing or Damaged Orders

• If your order is delayed, missing, or arrives damaged, please contact us immediately at info@kaltuscollectibles.com or +13214697870.

• We will work with you to resolve the issue and ensure your satisfaction.

Address for Returns and Inquiries
Kaltu’s Collectibles
260 Barton Boulevard, Rockledge, Florida.
+2348134876519 / +13214697870

Contact Us
For questions or concerns regarding shipping, please reach out to our support team:

• Email: info@kaltuscollectibles.com

• Phone: +2348134876519 / +13214697870

Kaltu’s Collectibles – Where style meets modesty and fashion